What is the Rocket Card?

The official UT identification card, which includes your photo, your name and your university affiliation.

 

Who needs a Rocket Card?

All UT students, faculty, and staff .

 

Where do I get a Rocket Card?

If you did not get your new card during Rocket Lunch go to the Campus Community Support Services Office, Room 1610 at Rocket Hall. To get a card you will need a valid picture ID (driver’s license, passport, etc.)

 

What can I do with my Rocket Card?

If you are a student, your Rocket Card gives you access to your residential hall, computer labs, the Student Recreation Center, the Student Medical Center and other services on and around campus. It also “carries” your Board Meal Credits, Dining Dollars and Rocket Card Account.

 

What if my Rocket Card is lost?

Lost cards should be reported as soon as possible online; to the Campus Community Support Services Office (419-530-5842) during regular business hours; or to the Campus Police (419-530-2600) 24/7. Lost cards are subject to a $10 replacement fee, which can be paid at the Cashier’s Office or at the Campus Community Support Services Office. Lost cards that are turned in to the Campus Community Support Services Office are kept on file for as long as the person is still an active student or faculty/staff member. Please check with Campus Community Support Services Office to see if your lost card has been found.

 

What if my Rocket Card is damaged?

Most damaged cards are subject to the $10 replacement fee. In some cases the fee may be waived by bringing in the pieces of the card for inspection.

  

What if my Rocket Card is stolen?

If your card is stolen on campus, you must file a report with campus police. Campus Police can be reached 24/7 (419-530-2600). Then bring the report to the Campus Community Support Services Office and a new card will be issued to you.

 

What are Board Meal Credits?

Board Meal Credits are included in each meal plan and can be used at any of the four residential dining halls on the main campus as well as the Scott Park Campus Cafe. Simply present your card to the cashier and the amount will be automatically deducted from your account. Any unused board meal credits are not transferable from semester to semester.

 

What Are Dining Dollars?

When you buy a University Meal Plan, we will make a deposit to your Dining Dollars account, which allows you to buy food at on-campus dining locations. Dining Dollars should be used on campus before Rocket Card Dollars since your balance will be transferred from fall semester to spring semester. Any balance remaining at the end of spring semester is forfeited at midnight on the last day of exam week. Dining Dollars cannot be transferred into any other account.

 

What is a Rocket Card Account?

This is a debit account that can be used at all campus dining locations, the Student Union Food Court, on-campus convenience stores, the UT Bookstore, participating off campus merchants, vending machines and laundry machines at the residence halls.

 

Check our website at rocketcard.utoledo.edu for an updated list of merchants currently accepting the UT Rocket Card. Any remaining balance in your account will carry over from semester to semester and will stay open until you decide to close it. Rocket Accounts can be closed by filling out the appropriate form in the Campus Community Support Services Office. The University may close Rocket Accounts that have not been used in three years.

 

How do I deposit money to my Rocket Account?

Deposits to your Rocket Account can be made online at rocketcard.utoledo.edu—and are available immediately. You can also make deposits through the Cashier’s Office located in Room 1790 of Rocket Hall; by mail; and at Value Transfer Stations in Rocket Hall, the Student Union and other locations on campus.

 

Can I use my financial aid for my Rocket Account?

Some types of financial aid can be transferred onto your Rocket Card and can then be used to purchase books, supplies and/or food. Financial aid deposits and refunds are arranged through the Bursar’s Office located in room 1800 of Rocket Hall, (419) 530-5755.

I still have questions. Where can I get more information?